Customer Care Phone Numbers

Name
If calling
 in Lithuania
If calling
from abroad
Residential Customer Care
1817*
+370 5 261 1817
Business Customer Care
1816*
 Information Line (toll free)
117
Fault Reporting (toll free)
119
 
* For TEO customers, calls to 1817 and 1816 are charged at the tariff of 0,19 LTL/min. plus the call set-up fee of LTL 0,14 per call;
for customers of OMNITEL, BITË and TELE2 – at respective tariffs for calls to the network of TEO.
 
 Inquiry service
 118**
 
** Calls to 118 are charged at the tariff of 1,50 LTL/min. plus the call set-up fee of LTL 0,14 per call for TEO customers, for customers of OMNITEL, BITË and TELE2.